"Pointing homeowners in the right Direction"

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Chantal Okindo the founder of Pivot Point Properties Ltd., has cultivated a passion for Real Estate from the ground up. Real Estate was never a career path she intended to take but in 1997 she started her first part-time job at a local management office cleaning, filing documents and the occasional reception relief. These tasks sparked a desire for working with people, document organization, structure and efficiency in the work place. Chantal took advantage of the opportunities before her, quickly learning customer service, administrative and document management. After traveling abroad working for a major cruise line and harvesting additional skills, in 2007 under the recommendation of family and coworkers, Chantal studied strata management at the University of British Columbia Sauder School of Business and became a licensee through the Real Estate Council of British Columbia.  

With the long-term goal of owning a management company, Chantal commenced study at Sauder School of Business, taking the business management and financial management brokers licensing course and became licensed in 2014. Chantal has built a solid foundation of 24 years experience in the Strata Management industry, has a long record of Strata Corporation retention, has been liaising with Strata Corporations for over 15 years and hopes to continue for years to come. 

Her mission is to see all Strata Corporations managed by her firm, be desirable places to live, while removing the stigma and unspoken negative culture associated with community living. With an urge to train and mentor those of a similar mindset she has launched a company ready to serve Strata Councils with a parallel hope and vision for their property. 

Chantal lives in Abbotsford, B.C. with her husband, three kids and family dog. In her spare time, she enjoys to laugh with friends and family, cook, bake, sing, camp and travel to new destinations.

Born and raised in the Netherlands Sidonia Nestor’s (also known as Nini) personality brings flair and spice to the operations and precision at Pivot Point Properties. After obtaining administrative and accounting training in her native country, Nini and her husband immigrated to Abbotsford, B.C. in 1972 and has called it home ever since. With each office position obtained, her hard work, dedication and commitment to the company placed her in the position of being the director’s right hand. In her years as a key employee to operations, Nini has worked at development firms, engineering firms and management companies making her a vast fountain of knowledge in the industry.  

In 2006 with a need for Strata Managers at the management company she worked for, Nini became a licensee through the Real Estate Council of British Columbia.  Her extensive knowledge, in strata corporation finance and management compliment her drive, work ethic and goal orientated personality.  

Nini is dedicated to providing service beyond the typical customs of the industry and clients can attest to her standard of care to accomplish tasks with efficiency and determination. With over 27 years experience her expertise is bar none, not only is Nini an exceptional asset to this company she has a heart of gold. 

On her days off you can find Nini and her husband drinking coffee, while walking their two yorkies or out and about spending quality time with their children and grandchildren!

Heather began her role as a property manager, managing rental properties while working for the British Columbia Subsidized Housing in the mid 90s. This position would lead Heather to become a licensed Rental and Strata Property Manager in 2009 managing strata and single-family dwellings throughout Southern Okanagan. As a senior Strata Manager Heather has a vast array of experience managing all demographics of properties including high rises, townhomes, bare land properties, sectioned and typed strata’s, new development, phased strata plans and commercial properties.

In joining the Pivot Point Properties team, Heather continues to enjoy focusing on her passion, providing exceptional Strata Management services to all her clients alike. In 2019 Heather was awarded the “Best Strata Manager – Okanagan” award from the Professional Association of Managing Agents (PAMA), nominated and voted on by her peers in the industry. Heather continues to add to her expertise and education, recently completing the Advanced Strata Management program at Langara College earning an overall 93%.

Heathers depth of commitment and experience in the industry brings added value to an already knowledgeable group of professionals, she will serve your Strata Corporation with pride and customer service excellence. We are extremely thrilled she compliments and echoes our company values and has become part of our growing team!

Adventure is true to Heathers heart; she appreciates all the Okanagan has to offer. On her down time, you can find her hiking, biking in the mountains, boating, paddle boarding the lakes or simply enjoying the views from a vinery.

Richelle Miller is our receptionist and administrative assistant; you will see her friendly face when you enter our office or hear her helpful energetic voice on the phone. Richelle comes to Pivot Point Properties with managerial and an extensive customer service background, she is a graduate of medical spa therapy, where she learned every client and customer requires unique attention. Her fondness of office work, keeping busy and challenging tasks brought her straight to us! Her professionalism, integrity, and problem-solving perspective, compliment our purpose in the industry. She is the face of the company, a valuable member, and a welcomed addition to our growing team. 

Richelle’s hobbies are to draw, paint and is teaching herself to play the ukulele. Born and raised in the Fraser Valley, Richelle has a passion for the outdoors, boyfriend Jake and her two cats call Abbotsford home, you will find them both, relishing the beauty of picturesque landscapes our area has to offer, hiking, kayaking, or soaking up the heat in Osoyoos with her cherished family members. 

Our team member Willeke Parker navigates the daily operations and challenges of the property accounts and has been doing so seamlessly in the property management industry for the last 25 years. Her skills and passion for ensuring a consistent and ordered financial overlook for our portfolio of strata corporations, is unmistakably evident in every aspect of her work. Willeke Parker is our lead bookkeeper and with the pandemic highlighting the ability to work remote from a multitude of locations, it was a complimentary situation for each of us. Willeke is based in the Okanagan where she lives with her husband, two children as well as a variety of domestic and exotic family pets. During her free time, she loves to craft, bake, and explore the great outdoors. Our company is fortunate to have her as an integral provision of our team and the property finances are in capable command with her at the helm. 

 In 1983 Flora along with her parents arrived in Canada from Hong Kong with hopes to attain the “North American Dream”. Equipped with a laser focus drive, ambition to succeed and a bundle of optimism, Flora swiftly adjusted to a new culture all while being able to intertwine her roots and heritage of origin.  The following year, Flora immersed herself into accounting studies learning and adapting quickly. She joined several companies to handle their accounting needs, where she grew in knowledge, finessed her skills, and eventually landed a position with a local property management firm. Flora has been successfully managing strata corporation accounts for the last 15 years, which makes her no stranger to the property management industry. Flora is persistent for accuracy, has a sharp eye for detail and her problem-solving nature make a stellar addition to our growing team. Flora and her husband have a lovely son and daughter who have blessed them with 5 grandchildren. They both adore spoiling and spending time with all their grandkids. When she isn’t with family Flora enjoys travelling with her husband, walking in her neighbourhood and has a deep passion for planting and growing in her multitude of gardens.

Angie is an accomplished former Strata Property Manager offering twenty plus years of professional experience in the industry. She has serviced a variety of clients and is well known for her critical thinking skills, relationship building and provider of exceptional efficiency. While she parked her license and no longer manages strata buildings, the extensive skills developed in her tenure as a strata manager provides her with a seamless ability to over see our arrears accounts and quality assurance. Her foundation is rooted in management, administrative tasks, and she uses these skills to exemplify our teams’ services. Angie is a cornerstone piece of our administrative team, providing skillful solutions to ordinary and extraordinary challenges faced by our office, she is an exceptional and valued member. Being Born on Prince Edward Island and raised in the Fraser Valley Angie brings a warm welcoming smile, vibrant energy, and steady presence. She and her husband live in Chilliwack where they raised their two beautiful daughters. When she is not working, Angie loves to spend time with her family, garden, craft, and travel.